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Our Use of Cookies

A “cookie” is a small information file which if accepted on to their computer by a user will enable a website to recognize them if they return to that website. When users opt to give their details via the contact form, login form, or other forms throughout our site, Firetrace may provide a cookie that removes the need for the user to enter those details or go through the detail request screens a second time. If a user does not accept the cookie or subsequently deletes it then no functionality will be lost but the same details will be requested the next time that user wishes to obtain enhanced information.

These pieces of information are used to improve services for you, for example:

  • enabling a service to recognize your device so you don’t have to give the same information more than once
  • storing usernames and passwords for convenience
  • measuring the performance of our website to help us understand how you use our services and how we can improve them
  • providing you with personalized services, both through our website and through other media

Our use of third party Cookies

We use Google Analytics and HubSpot software to help us improve the usability of our website and provide you with personalized services and information.

For further details on the cookies set by Google Analytics, see the link below.

Cookies set by Google Analytics

For further details on the cookies set by HubSpot, see the link below.

Cookies set by HubSpot

How to opt out of cookies

Our website works better with cookies enabled, and we advise you to keep cookies enabled. However, you can choose to reject cookies. You can use your browser to delete and reject all cookies.